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I have not received all the products I ordered.

Updated over a week ago

To ensure the best packaging and fastest delivery, your order may be shipped in multiple parcels. This will be noted in the tracking details provided in your shipping confirmation email.

Handling Missing Shipments

When receiving orders in multiple shipments, it may happen that only part of the shipment is delivered initially. In such cases, please take the following steps:

  • Review Tracking Details: Access the tracking information sent via email or on your account dashboard. This will indicate the current status of any undelivered packages.

  • Wait for the Next Business Day: If tracking shows that a package is in transit, it is likely to arrive by the next business day.

  • Reach Out for Support: If there is a significant delay without updates, contact the delivery service or customer support for assistance.

Parcels may arrive on different days and at different times, but you can always track their progress on the shipping carrier’s website using the tracking link.

If your package seems delayed based on tracking updates, it is best to contact the shipping carrier directly or reach out to customer support to make sure your concerns are addressed promptly.

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