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Which rules apply for returns?
Which rules apply for returns?
Updated yesterday

If you are not satisfied with your purchase, you may return items within 30 days of receiving them, with the following exceptions:

Made-to-order items.

All home textile items, including mattresses.

Cosmetics, due to hygiene reasons.

Sale or clearance items.

• Items purchased as part of a trade program or press collaboration.

If your order is delivered in parts, the return window for each item begins on the day you receive that part of the order.

Always contact us before initiating a return. We will guide you through the process and provide any necessary instructions.

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