Yes, you may return an unpacked order as long as the following conditions are met:

• The item and its manufacturer packaging must remain intact, with nothing missing.

• The product and its packaging must be returned in the same condition as when you received it, meaning it must be essentially unchanged.

• If the product requires assembly, it must remain unassembled for the return to be approved.

• If your package arrived with a shipping label on an outer packaging, you must use outer packaging when returning the product.