Overview
The following terms, conditions, and exclusions apply across The Flowery’s loyalty program, discounts, rewards, credits, and related promotions unless otherwise specified.
Additional terms may apply to specific promotions, discounts, rewards, or events.
Jump to a Section:
General Program Terms | Discount & Promotion Exclusions | Loyalty Points, Credits & Rewards |
Referral & Challenge Terms | Account & Eligibility | Additional Terms
General Program Terms
Participation in the loyalty program is subject to eligibility requirements and account verification where applicable
Loyalty rewards, discounts, credits, challenges, referrals, and promotions are non-transferable and have no cash value unless otherwise stated
The Flowery reserves the right to modify, pause, or discontinue any portion of the loyalty program, discounts, rewards, credits, or promotions at any time
Abuse, misuse, fraudulent activity, or attempts to manipulate rewards, discounts, credits, referrals, or promotions may result in removal from the loyalty program or forfeiture of rewards
Eligibility, discount amounts, and available rewards may vary over time
Discount & Promotion Exclusions
Unless otherwise specified:
Discounts and promotions apply only to eligible products
Certain brands, products, or categories may be excluded from discounts or promotions
Accessories, apparel, devices, and other non-medicated items are generally excluded from loyalty discounts unless specifically stated otherwise
Bulk discounts exclude 710 Labs products across all tiers
Points, credits, and most discounts are not eligible for use on 710 Labs List Drop orders unless specifically stated otherwise
Some promotions, discounts, or rewards may not be combined together
Additional exclusions or eligibility requirements may apply depending on the promotion, discount, reward, or event.
Loyalty Points, Credits & Rewards
Redeemable points expire 365 days after being earned
Credits, discounts, rewards, and referral incentives may have separate expiration periods
Expired rewards, discounts, credits, or codes cannot be restored or reissued unless otherwise determined by The Flowery
Points are earned only on the final out-of-pocket amount paid after discounts, credits, and promotions are applied
Points, credits, discounts, and rewards apply only to eligible purchases
Referral & Challenge Terms
Referral rewards are subject to eligibility and completion requirements
Challenge availability and rewards may vary over time
Certain challenges, rewards, or referrals may be limited based on loyalty tier, account activity, or promotion requirements
Account & Eligibility
Rewards, discounts, credits, and referrals are associated with the specific registered patient account used during qualification or registration
Certain discounts or rewards may require additional verification before becoming available
Patients are responsible for maintaining accurate account information
Additional Terms
Specific promotions, discounts, rewards, credits, or events may include additional terms, exclusions, eligibility requirements, redemption instructions, or expiration conditions outlined separately.
If there is any conflict between these general terms and the terms provided for a specific promotion or event, the specific promotion or event terms will control.