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Security & Data Privacy

Updated over a month ago

At Tinkery, the security and privacy of your data are at the core of everything we build. We combine enterprise-grade infrastructure with strict data governance policies to give you peace of mind β€” whether you’re connecting CRMs, analyzing campaigns, or generating reports through the Workbench.

Data Storage & Encryption

  • Cloud infrastructure: Tinkery runs on Google Cloud Platform (GCP), leveraging ISO 27001 and SOC 2-compliant data centers.

  • Encryption at rest: All stored data is encrypted using AES with Customer-Managed Encryption Keys (CMEKs).

  • Encryption in transit: TLS, SSH, and HTTPS protect all communication channels.

  • API security: OAuth 2.0 authentication + encrypted credentials.

  • Data residency: You can choose your preferred region (EU, US, APAC) for compliance with GDPR and other local regulations.

Third-Party Integrations

Tinkery connects to external sources using Airbyte, and secures integrations through:

  • OAuth 2.0 for authentication

  • Token-based security (stored via Google Secret Manager)

  • End-to-end encryption for all data transfers

πŸ”’ Credentials are never stored in plain text and are encrypted at rest.

Use of AI & Large Language Models (LLMs)

Tinkery leverages LLMs for natural language interaction, contextual queries, and predictive analysis. To keep your data safe:

  • No customer data is stored by the AI provider

  • All AI processing is ephemeral and encrypted

  • Sensitive data is never sent unless explicitly required for a user task

  • Processing is sandboxed and runs in secure environments

We also use libraries for local, intelligent calculations β€” securely handled within the Tinkery environment.

Compliance & Certifications

Tinkery supports key global standards:

  • GDPR & CCPA: Full compliance with data access, erasure, and consent management

  • ISO 27001, 27017, 27018

  • SOC 1 / SOC 2 / SOC 3

  • Supports the EU AI Act (review our Data Processing Agreement for more)

Operational Resilience

Tinkery is built with high availability and disaster recovery in mind:

  • Automated daily incremental backups & weekly full backups

  • Real-time monitoring via Google Cloud Security Command Center

Data Governance & Access Control

We implement enterprise-grade governance tools:

  • Google IAM for role-based access

  • Full audit logs and data lineage tracking

  • Single Sign-On (SSO) via Google OAuth

  • MFA support coming in Q4 2025

Your Data, Your Rights

- No selling or sharing: We never monetize or resell your data

- Data deletion: Request deletion at any time

- Private processing environments: For enterprise customers, we will offer processing entirely within your own cloud environment

We're committed to making Tinkery secure, transparent, and compliant. For more details, check out our full Data Privacy Policy or reach out to help@tinkery.ai.

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