Question

What does the content may contain prohibited language mean?
I got the error message the content may contain prohibited language. How do I fix it?
How do I troubleshoot a the content may contain prohibited language error?

Answer

The content may contain prohibited language error typically occurs when a guest includes prohibited language in their gift card message.

For more information on what constitutes forbidden language, see Forbidden Message Categories in the US and Canada (External). If you are still having trouble, contact Customer Care for assistance.