The Toast Printing Hub is Toast's third-generation receipt printer, also called the TP300. It prints receipts and connects to your Toast POS over the network or by USB, and it can also act as a hub for accessories such as cash drawers, card readers, scanners, and scales.

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To turn the Printing Hub on, plug in the power adapter—the printer turns on automatically once it has power. To turn the printer off, hold the orange power button on the back of the printer.

To load paper in the Printing Hub, remove and unwrap the paper roll, then install it in the printer paper bay with the glossy side facing the LED panel.

Note: If the paper roll is installed backward, content will not appear on the receipt.

The LEDs on your Printing Hub show the status of power, network, terminal, paper, and errors, and the back cover of the printer has a color guide for each one. The table below summarizes what each LED color means.

The slip that prints when you turn on the Printing Hub is the Startup Status Slip. It prints whenever the printer is turned on and gives you a quick view of device information and the printer's connectivity to the network and to other devices.

An orange Terminal LED means the connected terminal is not powered on, or the printer is not receiving USB data from it. The printer continues to function as expected. Once the terminal is powered on and finished booting, the Terminal LED turns green.

The Serial Number and MAC Address are on the back of the Printing Hub, on the labels above the cable ports under the cable cover. You can also find this information on the Startup Status Slip after power cycling the printer, or on an Advanced Diagnostic Report. To print an Advanced Diagnostic Report, press the power button twice.

Note: The Serial Number is useful when troubleshooting with Toast Customer Care.

The QR code on the Printing Hub lets you scan for more information about the printer and for troubleshooting help.

Yes, you can mount the Printing Hub to a wall or other surface. The printer includes a wall mounting kit in the package.

The Printing Hub connects to the network with an Ethernet cable. Connect the Ethernet cable included in the package to the Ethernet In port on the printer, and connect the other end to a switch or RJ45 wall outlet on the same network as your Toast POS system.

Your terminal sends print jobs to the Printing Hub over the network or over USB-C. When the Printing Hub is on a network, it can print receipts from any device on that same Toast network, including terminals and handhelds. When connected by USB-C, it can also print from the terminal it is plugged into.

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To set up your Printing Hub, follow the steps in the included Quick Start Guide to connect the printer and its accessories, or see the Toast Printing Hub Installation Guide. After the hardware setup is complete, navigate to Printer Setup on your POS to connect the printer to your POS devices.

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You can plug a variety of accessories into the Printing Hub, including scales, scanners, card readers, and cash drawers. The Printing Hub has two USB-A ports, one USB-C port, one Ethernet Out port, and one RJ11 port for a cash drawer. For cash drawer details, see Set Up Cash Drawers.

A cash drawer connects to the Printing Hub through the dedicated RJ11 cash drawer port on the printer. For setup steps and supported cash drawer options, see Set Up Cash Drawers.

To change the language on the Printing Hub, update the Character Set for the printer from your POS or from Toast Web. For full steps and the list of supported languages, see Update the Language on the Toast Printing Hub.

To factory reset the Printing Hub, power off the printer, then press and hold the power button for 20 seconds until it prints a slip that reads "Factory reset." For details, see Factory Reset Toast Printing Hub.

No, you cannot connect the Flex 3 Guest Display to the Printing Hub. The Flex 3 Guest Display can only be plugged into the Guest/Peripheral port in the base of the Flex 3 Counter Terminal or on the back of the Flex 3 Display.

Yes, the Printing Hub uses the same paper rolls as the TP200 Toast Printer. Both take 80mm thermal paper rolls. See Printer Paper Rolls and Ink Ribbons.

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All Toast terminals and handhelds can print to the Printing Hub over the network. The Flex 3 terminal can use the USB Power Plus Cable included with the Printing Hub to deliver power, Ethernet, and USB printing through a single cable. The Flex 14 (TT200) terminal needs a TP300 Printing Hub Adapter to use those same features. See TP300 Printing Hub Adapter for Flex 14 FAQ and Toast Flex 3 Hardware Compatibility for details.

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All Toast card readers can be used with the Printing Hub by connecting their cables to the matching USB ports on the printer. This works when the Printing Hub is connected to a Flex 3 terminal with the USB Power Plus Cable, or to a Flex 14 terminal with a TP300 Printing Hub Adapter. For help identifying your card reader, see Check Your Card Reader Type.

Yes, the previous Flex USB-C cable can connect your Printing Hub to a Flex 3 terminal, but we suggest using the USB Power Plus Cable provided with the Printing Hub.

The Printing Hub itself connects only by Ethernet or USB-C, it is not a wireless printer. When the Printing Hub is on your Toast network, other devices on that same network can print to it, including Wi-Fi handhelds such as the Toast Go® 3. If you do not have a wired connection at the printer's location, an Ethernet connection can be supplied by a network device. When connected by USB-C, it can also print from the terminal it is plugged into.

The Printing Hub prints whatever is routed to it from your POS. What prints at the Printing Hub, and what prints at other stations, is controlled by your prep station and printer routing settings in Toast Web. To confirm where each item prints, review your prep station and printer routing configuration, or see Get Help With the Toast Printing Hub. If the printing hub is used in a hot kitchen, and tickets turn completely black, or unreadable, place the printer in a cooler area of the kitchen.

The Printing Hub can print several configuration and diagnostic slips:

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To troubleshoot your Printing Hub, see Get Help With the Toast Printing Hub, which covers power, connectivity, printing, accessory, and cash drawer issues step by step.

If your terminal won't turn on after you connected the Printing Hub, the cause is usually the terminal model or a loose cable. The USB Power Plus Cable powers a Flex 3 terminal only; a Flex 14 terminal needs a TP300 Printing Hub Adapter or its own power supply. Reseat the cable on both ends and confirm the Printing Hub Power LED is green. For full steps, see Get Help With the Toast Printing Hub and TP300 Printing Hub Adapter for Flex 14 FAQ.

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If your Printing Hub is offline or not printing, start by checking the Network LED and confirming the Ethernet cable is fully seated in the Ethernet In port. Confirm the printer and your POS are on the same network, then navigate to Printer Setup on the POS and select Check Status to refresh the printer. For detailed steps, see Get Help With the Toast Printing Hub.

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If your handhelds don't see the Printing Hub, confirm each handheld is connected to the same Toast network as the printer. The Printing Hub prints from any device on the same network, so a handheld that shows the printer as disconnected is usually on a different network or the printer is offline. For more help, see Get Help With the Toast Printing Hub.

The Printing Hub is the TP300 receipt printer hardware, while Device Hub in Toast Web is a separate area used to manage your Toast devices. You set up and manage the Printing Hub itself from Printer Setup on your POS, or from Payments > Checks & Receipt Setup > Printers and Cash Drawers in Toast Web. To learn more about Device Hub, go to Device Hub Overview.

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