Hang is an all-in-one customer relationship-building platform powering the next generation of brand loyalty. Hang leverages new possibilities in personalization, gamification, and web3 technology to create radically new loyalty programs that are individualized, fun, and engaging, fostering deeper relationships with their guests.

This integration requires access to Toast Partner Integrations. To learn more, see Set Up Toast Partner Integrations.

Hang Integration Features

Hang’s user interface enables guests to seamlessly sign up, earn points, and redeem rewards through online ordering and in-store. It also offers a suite of gamification and community features—including quests, mystery boxes, raffles, leaderboards, competitions, and more—that keep guests engaged while away from the store.

Product features:

Redeem Rewards & Earn Points with Phone Number or Apple Wallet Pass
Branded Experience
- Brand-customized loyalty experience
Fun gamification features
- Mystery Boxes
- Raffles
- Leaderboards
- Quests
- Competitions
- New Product Drops
- Promotions
Engagement Features
- SMS Marketing
- Voting
- Survey/form submissions
Reward users for actions outside of Toast
- Social Media Integrations
- Referrals
- E-commerce purchases
- Attending events
Online Ordering
- Place online orders through the Hang experience
- Redeem rewards through online ordering

Enable the Hang Integration With Toast

To enable Hang with Toast, log in into Toast Web and navigate to the Integrations section using the left-hand navigation menu. Then, select Integrations management > Browse & purchase integrations.
Enter Hang in the Search field and then select Add Now.
1. Note: Your restaurant must have access to Toast Partner Integrations to add this integration. To learn more, see Set Up Toast Partner Integrations.
Review the data scope visibility terms and conditions and select Confirm to accept. See the Data Scope Visibility article for more information.
Once completed, please email chad@hang.com to start the onboarding and setup process.

Hang Integration: Onboarding

Hang’s team will work directly with you to set up and configure loyalty/online ordering to ensure your menus and settings work to specification within Hang and Toast.

Configure the Hang Loyalty Integration in Toast Web

In order to complete the Hang Loyalty integration, you will need to enable your Loyalty settings in Toast Web by following the steps indicated in this Toast Central article, Get Started With Gift Card and Loyalty Partner Integrations.

Note: Onboarding can take up to two weeks to complete.

Configure the Hang Online Ordering Integration in Toast Web

In order to complete the Hang Online Ordering integration, you will need to configure Other Payment Option and Takeout/Pickup and Delivery dining options Toast Web using the naming convention indicated below:

To set up an Other Payment Option named “Hang”, follow the steps indicated in this article: Set Up Other Payment Options.
To set up your Takeout and Delivery dining option using the naming convention below, follow the steps indicated in this article: Set Up Custom Dining Options.
- Hang Takeout
- Hang Delivery