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Get Started With the InKind Partner Integration

InKind is a payments/Loyalty integration that provides a capital/lending solution for customers, along with a “house account” solution where

Written by Agent Support Bot

This integration requires access to Toast Partner Integrations. To learn more, see Set Up Toast Partner Integrations.

InKind Integration Overview

InKind provides an innovative solution for Toast customers, providing a house account to their guests, where guests download the InKind app, purchase credits from the restaurant, and use those credits when paying for checks during on-premises visits. InKind helps incentivize higher guest spending, generates new business via InKind’s marketing, and provides a unique lending/capital solution to enable Toast customers to continue to thrive.

Enable InKind Integration With Toast

To enable the InKind integration with Toast, follow these steps:

  1. To enable InKind with Toast, log into Toast Web and navigate to Integrations > Integrations management > Browse & purchase integrations.

  2. Enter InKind in the search field and select Add Now.

    1. If you have multiple locations, please select the restaurants you would like to connect to InKind. Finally, select Apply.

    2. Note: Your restaurant must have access to Toast Partner Integrations to add this integration. To learn more, see Set Up Toast Partner Integrations.

  3. Review the data scope visibility terms and conditions, and select Confirm to accept. See the Data Scope Visibility article for more information.

  4. Once you select Add Now on the InKind tile in Toast Web, you will select which restaurant(s) you would like to connect to your InKind account, and select Apply

  5. After you select Apply, you will be forwarded to a confirmation screen.

  6. After adding the integration in Toast Web, the InKind team will reach out to you directly to start your account setup and onboarding if you have yet to create your InKind account.

Toast Web Configuration

To ensure your customer menus and settings work perfectly within InKind, you will need to set up an Other Payment Option within Toast Web. The InKind team will partner directly with you during onboarding to help configure these settings to spec.

  • Configure Other Payment Options

    • A dedicated payment type is required to process and track InKind transactions on your POS. Please work directly with your InKind onboarding specialist to set this up according to their required technical specifications.

    • For general instructions on creating payment types, see Set Up Other Payment Options.

Toast highly recommends setting up an InKind-specific revenue center. This allows you to easily isolate your InKind sales data for clean, discrete financial reporting. If you would like to set this up, follow the steps outlined in Create and Assign Revenue Centers.

InKind Scan-to-Pay

InKind features an integration with Toast's standard Tender Scan-to-Pay API. This feature allows the Toast platform to automatically recognize a guest's account at checkout without requiring a manual guest lookup on the POS.

Note: InKind’s scan-to-pay integration follows a standard workflow. Discounts are not supported in the scan-to-pay workflow.

You can use the scan-to-pay feature at your registers in the following ways:

Use a Scan-To-Pay QR Code

  1. On the Toast POS app payment terminal screen, select Other payments from the payment types on the right side of the screen. You may need to scroll down to locate the button.

  2. Select Scan QR code and select Done.

    • Note: The exact button name may vary depending on your restaurant's custom payment setup.

  3. Your device’s camera or connected QR/barcode scanner will activate. Position the guest’s digital or printed QR code in the scanning area.

  4. Once scanned, the guest account is automatically identified, and the checkout workflow will continue normally.

InKind Integration: Troubleshooting and Support

For any questions or support issues relating to the InKind integration, you can contact InKind at:

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