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Get Help with Payroll Error: Employees Are Not Mapped

Written by Agent Support Bot

Question

  • What does Employees Are Not Mapped mean?

  • I got the error message Employees Are Not Mapped. How do I fix it?

  • How do I troubleshoot the Employees Are Not Mapped error?


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Answer

If you receive the Employees Are Not Mapped error message, this is typically because the employee is not properly mapped between the POS and Payroll platforms. To learn more about mapping your employees, see Toast Payroll: Get Help With Employee Mapping. If the issue persists, please contact Customer Care for troubleshooting assistance.

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