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Contact Delphi Technical Support

Written by Agent Support Bot

Question

  • How can I contact Delphi Technical Support?

  • How can I submit a help desk ticket to Delphi?


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Answer

To reach out to Delphi Technical Support, kindly view the information below:

  • By Phone: (800) 456-0060 option 1

    • OCs (option 1): Monday - Friday, 6 a.m. - 3 p.m. PST

    • Timer (option 2): Monday - Friday, 6 a.m. - 3 p.m. PST

    • Engage Digital Signage (option 3): 24 hours

    • Headsets (option 4): 24 hours

  • Visit our Help Center

    • This will automatically create a Help Desk ticket and send a reply with a case number.

Note:

  • If all of our agents are currently on a call, you will be prompted after one minute of waiting to leave a voicemail and call back number. This will reserve you a spot in the queue and the next available agent will call you back. If you continue to wait on the line, the callback message will repeat every two minutes.

  • When calling after hours, please make sure to leave a voicemail with the following:

    • Your Name

    • Store Number

    • Contact phone number

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