Question
How can I contact Delphi Technical Support?
How can I submit a help desk ticket to Delphi?
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Answer
To reach out to Delphi Technical Support, kindly view the information below:
By Phone: (800) 456-0060 option 1
OCs (option 1): Monday - Friday, 6 a.m. - 3 p.m. PST
Timer (option 2): Monday - Friday, 6 a.m. - 3 p.m. PST
Engage Digital Signage (option 3): 24 hours
Headsets (option 4): 24 hours
Visit our Help Center
Submit a Help Desk Ticket
By Email: techsupport@delphidisplay.com
This will automatically create a Help Desk ticket and send a reply with a case number.
Note:
If all of our agents are currently on a call, you will be prompted after one minute of waiting to leave a voicemail and call back number. This will reserve you a spot in the queue and the next available agent will call you back. If you continue to wait on the line, the callback message will repeat every two minutes.
When calling after hours, please make sure to leave a voicemail with the following:
Your Name
Store Number
Contact phone number