Administrators can easily add, manage, and remove users by leveraging TOEFL Access’s intuitive features and tools.
We recommend adding at least two administrators to enhance the ability to quickly respond to issues and ensure there is always someone available to manage the system in case one administrator is unavailable due to sick leave, vacation, or other absence.
Adding Users
Administrators can conveniently provide new users with immediate permission to use the platform. To add a user from the profile menu:
Select your profile in the top right corner of the screen.
In the dropdown menu, select Add User.
In the form that appears, fill in the new user’s first name, last name and email address. From the dropdown menu in the form, choose the person’s role—Administrator, Editor, or Viewer.
Then, select Verify Details. On the next screen, review the information you have entered.
If it is correct, select Submit.
If you need to make changes, select Back.
If you decide you do not want to add this user right now, select Cancel.
After selecting Submit, you can select Manage Users from the confirmation screen to view them in your institution’s Manage Users page. Select Okay to close the pop-up window.
You can also add a user on the Manage Users page by selecting the Add New User button.
Once you have added the user, they will receive an invitation in their inbox to join TOEFL Access. You may send them up to three reminders to accept the invitation by selecting the “send reminder” (envelope) icon under Actions on the Manage Users page.
Managing Users
Select your profile in the top right corner of the screen, and select Manage Users from the dropdown menu.
On the Manage Users page, find the user you want to edit.
Select the edit icon under "Actions."
Using the drop-down menu at the bottom of the pop-up window, select the new role you want to assign the person—Administrator, Editor, or Viewer.
Select Update, or, if you decide not to change the person’s role, select Cancel.
Additionally, you can effortlessly activate and inactive users by using the toggle feature under Actions. You may utilize this feature when employees are on extended leave or for users who may need repeated but not year-round access (e.g., student workers).
Removing Users
On the Manage Users page, find the user you want to remove.
Select the delete icon under "Actions."
You will be asked if you are sure you want to remove this user.
Select Delete if you are sure you want to remove the user.
Select Cancel if you want to keep the user.
Once the user is deleted, they will immediately be removed from the Manage Users page.
If you have any questions about adding, managing, or removing users, please don’t hesitate to ask Quinn, the AI chatbot in the bottom right corner of the page, or contact us at help.toeflaccess@ets.org. The TOEFL Access team is here to support you and make user management simple and straightforward.