TOEFL Score User Help

Using TOEFL® Access

View Scores, Verify Reports, and Gain Data Insights

Getting Started

Congratulations - You've Updated! Now What?

Overview of TOEFL Access

Quick Start Guide for Updating to TOEFL AccessGet your questions answered to get started with TOEFL Access.

Verifying TOEFL® Scores

Verifying TOEFL ScoresLearn how to use Score Verification and verify TOEFL Scores.

Verify Scores with Confidence: Official Score Reporting ChannelsRead about the benefits of using official channels for score reporting and important notes on score verification.

Dashboard Metrics

Dashboard Metric: Score Details

Dashboard Metrics: Score Distribution

Dashboard Metric: Average Score Trends

Dashboard Metric: Gender Distribution

Dashboard Metric: Country Distribution

Dashboard Metric: Regional Score Distribution by Country of Residence

Dashboard Metric: Institutions Favored by Your Applicants

Viewing and Managing Data

View Applicant ScoresKnow more about scores and how to view them in TOEFL Access.

Customize Applicants' Information

View and Navigate Applicants' Score Reports

Canceled Scores

Unable to Find Applicant

Dashboard Filters

Applicant Filters

How to Export Data

Show/Hide MyBest® Scores

Understanding TOEFL Scores SubmissionsLearn more about how applicants send scores to your institution.

Receiving Score Notifications in Access

Manage Users and Profiles

Understanding User Roles

Add, Manage, and Remove Users

Update Your Profile and Institution Settings

Sign-In IssuesLearn what to do if you forgot your sign-in information or are having sign-in issues.