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Understanding User Roles

Michelle Stabler-Havener avatar
Written by Michelle Stabler-Havener
Updated over a month ago

To ensure secure, efficient, and role-appropriate use for every team member, TOEFL Access offers two user roles: Administrators and Viewers.

Why Use Role-Based Permissions?

Role-based permissions help your team work smarter and safer by providing:

  • Security: Protects sensitive settings from unauthorized changes.

  • Clarity: Users view what’s relevant to their responsibilities.

  • Efficiency: Workflows are streamlined by aligning tasks with each team member’s role.

What Can All Users Do?

Regardless of role, all TOEFL Access users can:

  • Search for applicants.

  • View and export score reports.

  • Access the analytics dashboard, if your TOEFL Access plan includes this feature.

What Can Administrators Do?

Administrators have full control over all features in the system. They manage users, integrations, and institutional settings. Their key responsibilities are:

User Management

  • Invite new users

  • Create user accounts

  • Assign or update roles

  • Activate/deactivate users

  • Delete users

Server-to-Server Management

  • Register server-to-server users

  • Reset API Key for integrations

Institution Settings

  • Update and manage institutional settings

These role distinctions are designed to support your team’s productivity while keeping your institution’s data secure and well-managed.

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