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Update Your Profile and Institution Settings

Michelle Stabler-Havener avatar
Written by Michelle Stabler-Havener
Updated over a month ago

Personalize your TOEFL Access experience by keeping your profile, including your email preferences, and institutional information up to date.

Update your information

To update your information:

  • Select the profile picture icon in the top right corner of the screen.

  • From the drop-down menu, choose My Profile to update personal details or Institution Settings to manage institutional information.

  • To make changes, select Edit (see Personal Details and Institution Settings screenshots below).

  • Finished? Select Save to apply your updates or Cancel to discard them (see Email Preferences screenshot below).

My Profile Page

Select the Personal Details tab to view and change the following:

  • Profile picture

  • Name and job title

  • Institutional affiliation and role

  • Contact details (address, phone number, email)

  • Password

Select the Email Preferences tab to manage communication, including:

  • Notifications about user access requests

  • Alerts for downloadable PDF score reports

  • Updates on new and/or cancelled score reports

  • Marketing communications from ETS

Institution Settings Page

Administrators can navigate to the Institution Settings page to modify institutional information such as:

  • Institution logo and banner

  • Institution type and founding year

  • Website and contact details (address, phone number, fax number, email)

  • Administrator’s name

Additionally, administrators have the option chose whether to show or hide MyBest® Scores on all applicant score reports by selecting or deselecting the box next to MyBest Scores.

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