The Performance Index will measure a team’s use of tasks, milestones, and constraints. These metrics will indicate how well the team is maintaining its plans across the company's projects. This metric will align with factors that contribute directly to planning success such as completing tickets on time.
The Performance Index will include the following:
20% PPC
20% Milestone PPC
PPC is a reliability metric that calculates what percentage of weekly commitments were met ‘On Time’ in Touchplan over the past 6 weeks.
Milestone PPC is a metric that calculates what percentage of weekly milestone tickkets were met 'On Time' in Touchplan over the past 6 weeks.
Constraint Performance is a metric that calculates the percentage of constraints that have been marked as complete over the past 6 weeks.
Status Performance measures the number of tickets that have been statused (marked as completed early, on time or late) versus the total number of tickets created in the past 6 weeks.