Tourmie gives you the option to choose between 4 cancellation policies for your services:

Simple Cancellation Policy

A simple cancellation policy allows your customers to receive a full refund if they cancel up to 24 hours before the scheduled time of the service. If they cancel after this period, they will not be able to receive a refund.

Flexible Cancellation Policy

A flexible cancellation policy allows your customers to receive a full refund if they cancel up to 1 week before the scheduled date of the service. If they cancel after this period, they will be able to receive a 75% refund of the total amount.

Moderate Cancellation Policy

A moderate cancellation policy allows your customers to receive a full refund if they cancel up to 14 days before the scheduled time of the service. If they cancel after this period, they will be able to receive a 50% refund of the total amount.

Strict Cancellation Policy

A strict cancellation policy allows your customers to receive a full refund if they cancel up to 48 hours after booking. If they cancel after this period, you will not be able to receive a refund.

Note: In any case, we will retain the transaction cost which is: