Tourmie connects with the Nuki smart lock, providing a fully automated check-in process that enhances your guests’ arrival experience and simplifies the management of your property.
How the integration works
1. Account Connection: Your Nuki account connects with your Tourmie account, creating a seamless bridge between the two systems.
2. Automatic Code Generation: Tourmie automatically generates a unique access code for the Nuki smart lock with each new booking.
3. Code Delivery: The access code is sent automatically to the guest via email, SMS, or WhatsApp before their arrival.
Connect Nuki to Tourmie
Log into your Tourmie account.
Go to Settings > Developers > Integrations.
Select the Smart Home Automations tab, find Nuki, and click Connect.
You’ll be redirected to Nuki’s official page. Log in to your Nuki account and authorize the connection.
Once connected, you’ll be redirected back to Tourmie. Click Manage to map your properties to the corresponding Nuki locks and configure basic settings.
Map your Nuki Smart Locks to Tourmie Properties
To map your Nuki smart locks to the corresponding properties in Tourmie:
Go to the Smartlocks tab.
Click the Add icon (+).
In the Tourmie Property dropdown menu, select the property you want to link with a Nuki lock. In the Property Lock dropdown menu, select the specific smart lock that corresponds to the chosen Tourmie property.
For each property, repeat the process to ensure all Tourmie properties are properly linked to their respective Nuki locks.
Once you’ve completed the mapping, click the Update button to apply the changes.
Automatic Code Generation
From the Settings tab, you can enable or disable the following features:
Automatic PIN generation when a booking is created.
Automatic PIN update for the locks via the Nuki application.
Generate PIN using the first 6 digits of the guest's phone number.
Generate PIN using the last 6 digits of the guest's phone number.
When automatic code generation is enabled, Tourmie generates unique codes for each booking and sends them to Nuki’s API to activate them on the corresponding locks.
Note: After the guest's stay, Tourmie automatically deletes the generated PIN from Nuki’s system.
Updating Lock Codes
Tourmie allows you to manage and update lock codes either through the Tourmie platform or the Nuki app. Synchronization between the two ensures that codes remain up-to-date and functional.
Updating Codes in Nuki
Use the Nuki Mobile App.
Utilize other external tools provided by Nuki.
Updating Codes in Tourmie
From a listed property:
Go to the Properties page.
Select the property where you want to update the lock code.
Navigate to the Check-in & Check-out tab.
In the Check-in details section, update the lock code in the field Door Code or/and Door Code (building).
From a guest booking:
Go to the Bookings page.
Find the booking for which you want to update the lock code and click on the booking ID.
In the Booking Details tab, click Edit.
Update the lock code in the field Door Code or/and Door Code (building).
Note: Six-digit codes cannot contain the number "0" or start with "12."
By following these steps, you can ensure smooth management of your smart locks, provide a hassle-free guest experience, and avoid errors when creating or updating codes.
For any questions, feel free to reach out to us via chat.