When editing or creating a message template, you can select the booking channel you want to target. This will filter the accommodation bookings for which the message will be scheduled. Tourmie’s automated messages are linked to each guest’s contact details and are sent to their email address or phone number. For example, a message that includes Booking.com or Airbnb.com channels will be sent to the alias email provided from Booking or the guest's phone number provided from Airbnb.
For Booking.com reservations, keep in mind that the guest’s email address provided is usually an alias email generated by Booking.com. This alias acts as a privacy shield and is linked to the Booking.com Extranet chat. This is why Tourmie’s automated messages can still be delivered to these guests through Booking.com’s system.
To conclude, the answer to the question above is no. The automated messages sent from the application are connected to the available contact details of each guest, that are provided through their reservation. If you are looking for a way to collect your guests' info and data, you can use Tourmie's online check-in form.
If you have any further inquiries, feel free to contact us via chat.