Booking.com automatically removes any link from messages (including those sent via Tourmie) if it is not explicitly whitelisted by you in the extranet. Guests will see the note [The link was removed].
✅ How do I allow Tourmie links?
You must add your necessary links to Booking.com's "Your approved links" list.
Step | Action in the Booking.com Extranet |
1. | Log in to the Extranet > Property > Messaging Preferences. |
2. | Click Security settings and complete the two-factor authentication. |
3. | Click Add link. |
4. | Add the entire domain (e.g., |
5. | Click Add domain to save. |
6. | For Group Accounts: Once added to one property, click Apply to all properties. |
⛔ What should I watch out for?
Do Not enable the "Block all links" option on the Message Security tab, as this will remove all links, even your approved ones.
💡 I want to disable the security setting.
Go to the Message Security tab.
Delete all the links you have added.
Ensure the "Block all links" option is disabled.