This feature is available for the following products:
The Communication Officer is the Customer Manager or Event/League Manager who is in charge of email communications. The Communication Officer receives all player replies from automated emails. The Communication Officer can be set in the following places:
Customer-Level: The selected Manager will be the default Communication Officer for all Master Roster level communication (e.g., Master Roster Registration, Membership Programs) and the default Communication Officer for all new event and leagues that are created.
To set the Communication Officer at the Customer-Level, go to Customer Center > Customer Settings > Managers.
Event/League Level: The selected Manager will be the Communication Officer for the specific event or league. The Communication Officer selected at the Customer-Level will be selected by default, however you can change The Communication Officer to another Manager by going to a specific Event or League > Select the Event/League tab > add/remove/re-invite Managers > select communication officer. Any change will affect only the specific event/league.