The Customer Center (shown below) is the home base for managing your account. The Customer Center and all manager pages can be displayed in multiple languages, Click Here for more details.
On this page, you have the following options:
Create an Event / League / Trip: Click Here for instructions.
Quick Event Setup: Quick Event Setup is a streamlined and easy way to set up simple one round events on one page. Click Here for details.
Clone an event or league: Instead of creating a new event/league from scratch, you can clone a previous event/league. Click Here for details.
View and organize your list of events and leagues: All of your events and leagues are accessed from the Customer Center. You can place them in different categories and seasons to keep them organized. You can filter and sort them to find the event/league you need. Click Here for details.
Access the Navigator: On the top right, you can access the navigator to quickly search for and find the pages you are looking for in the Customer Center. Click Here for details.
The Customer Center also contains the following menus at the top:
Master Roster
Customer Settings
Directories and Registration
Season Management
Payments Center
Marketplace
For more details on each menu, continue reading below.
Master Roster Menu:
The master roster is a list of players you keep on file to be used for the events and leagues you create. For instance, if you are a golf professional, you can load your entire membership as a master roster. When creating leagues and events, you can simply pull the players you want from the master roster into that league or event. If you are using Event and League Registration for your members, you will need a master roster. For more information on the master roster, Click Here.
Under this menu, you can:
View Master Roster: If you have uploaded a master roster already, you can view and edit the players here.
Add Players to Master Roster Manually: If you want to add players to the master roster individually (rather than via spreadsheet), you can do it here. Enter their first name, last name, email, and Handicap Index, and they will be added to the master roster. This may be preferable if you only have a few players to add.
Import/Refresh Master Roster from "Handicap Provider":
GHIN: If using GHIN to manage Course Handicaps, you can import and refresh (update) your GHIN roster anytime. Click Here for details.
WHS: If using WHS to manage Course Handicaps, you can import and refresh (update) your WHS roster anytime. Click Here for details.
HandicapMaster: If using HandicapMaster to manage Course Handicaps, you can import and refresh (update) your HandicapMaster roster anytime. Click Here for details.
Access "Handicap Provider" to Update Handicap Indexes (Non-GHIN Customers):
GHIN: If using GHIN to manage course handicaps, you can select specific golfers to update handicap indexes.
WHS: If using WHS to manage course handicaps, you can select specific golfers to update handicap indexes.
JGA WHS: If using JGA WHS to manage course handicaps, you can select specific golfers to update handicap indexes.
Upload Master Roster from Spreadsheet: When you are ready to upload the original master roster spreadsheet to Golf Genius, go here. The uploading instructions and rules are the same as uploading spreadsheets to events or leagues. Check out more details on this, Click Here.
Download Master Roster from Spreadsheet: If you'd like to download the current master roster in Golf Genius onto a spreadsheet, click here.
Update Handicaps from Spreadsheet: If you do not use GHIN or GolfNet to update Handicap Indexes in your event or league, you may want to update them via spreadsheet. If you have the updated Handicap Indexes on a spreadsheet, you can use that to update the Handicap Indexes on the master roster. All you need is a column with the updated Handicap Index and a uniquely identifying column (member number, etc). Click Here for instructions.
Manage Player Default Tees: Using the filtering feature, you can set default tees for your players here individually or in bulk. Click Here for details.
Manage Emails: You can send emails to the players on your Master Roster as long as they have emails stored in our system. You can also view the Email Delivery Report. Click Here for details.
Manage Text Messages: Send text messages to players on your Master Roster as long as you have cell phone numbers stored in our system. To learn more about this feature, Click Here.
Manage Marketing Campaigns: If using Event Registration, you can promote your future events via email and text message campaigns. Click Here for details.
Check-In History & General Play (Golf Genius Club App Only): If using the Golf Genius Club App, you can view player's mobile check-ins for events and general play. You can also view round score status details. Click Here for details.
Club Score Input Terminal (Only available in specific regions): The Club Score Input Terminal allows players to check in for events and post scores for general play and events without a mobile device. Click Here for details.
Roster Activity Log: If offering Master Roster Registration or Membership Programs, you can view the activity of registrations and manager-actions here. Click Here for details.
Customer Settings Menu:
This menu holds some essential items that may save you time and energy in the long run. Here is a list of what is in this menu:
Managers: Add and re-invite Customer Managers here. Click Here for details.
Default Settings (for Events/Leagues): Every event or league has its own event or league profile. Rather than changing settings in each event, you can set the default settings here. After doing so, all new events and leagues will have these default settings. Click Here for details.
Default Event Description: Create a default event description to be used for all of your event portals, saving you time in the portal setup process. Click Here for details.
Default League/Event Member Portal: Every time you create an event or league, Golf Genius creates a default portal setup. Oftentimes, you have no interest in using the Golf Genius default setup. By going here, you can change the default portal. Every time you create an event or league, the default portal will be cloned into that league or event. Click Here for details.
Other Portals: Create a portal that is not specific to an event or league. Click Here for details.
Course Details: This can also be found within each league or event. You can edit or add courses and tees in your database here. Click Here for details.
Scorecard Library: Scorecards that were created and saved using our legacy scorecard creator (discontinued in November 2018) can be viewed here.
Purse Distribution Tables: This option allows you to create distribution tables and apply them to tournaments to award the field. (Note: Contact support to enable this option.) Click Here for details on distribution tables.
Add New Category: Customer Center categories are used to keep your events/leagues/trips organized (e.g., Men's Events, Ladies Events, Junior Events, etc). For more details, Click Here.
Custom Fields: If you have any custom fields in your master roster, they can be found here. You can also add and delete certain custom fields here. Click Here for details.
Logos, Banners, and Backgrounds: Whenever you create an event or league, you can upload a logo or banner for that specific league or event. However, if you'd like a default banner/logo for all the events and leagues, you can add them here. You can also add a default background image for your TV display and portal.
Mobile App Setting: If your players use the Golf Genius App or UK Club App, you can customize your app by changing the color scheme, adding a logo or banner, and customizing the navigation menu for the Club App. For more information on customizing the mobile app, Click Here. For more information on customizing the Club App, Click Here.
Email Configuration: Players will receive automated emails for a number of reasons. These automated emails use a default message that can be changed here. For details, Click Here.
Contact List: Create a list of individuals not on the roster that you may need to reach out to during the course of an event/league via text message. For details, Click Here.
Pace of Play Settings: Create a default pace of play setting to be used for all of your event/league rounds, saving you time in the pace of play setup process.Click Here for details.
Ads: This feature allows you to place and manage ads on your website. Click Here for details.
Integrations: Do you plan on using Single Sign On or SSO? This is where you can manage the settings for your integrations with Clubessential, MembersFirst, Northstar, Jonas, etc.
Edit Key Settings: Edit Key Settings allow you to get a general overview of the most important settings from your events/leagues and perform quick edits or bulk updates. For more details, Click Here.
Directories and Registration Menu:
If you manage many events and leagues, it can sometimes be difficult to keep track of them all. Creating directories is a great way to keep your events and leagues organized. Your members can go online and access these directories to see more details. If you are using our Event and League Registration feature, then you can have a directory that includes all the events using Event and League Registration. This menu includes:
Master Registration Form Setup (Golf Genius TM Association Only): This feature allows players to register to your Master Roster. For more details, Click Here.
Public Player Profiles (Golf Genius TM Association Only): Public Player Profiles can be created to include detailed player information (e.g., player bio, date of birth, country, statistics, etc) for others to view. Click Here for details.
Membership Programs (Golf Genius TM Association Only): This feature allows your members to register for membership programs. Click here for details.
Directories of Events, Leagues & Trips: You can view the directories you have set up. For instance, You can set up multiple directories here. Maybe you want a Women's Events Directory, Mixed Events Directory, and Men's Events Directory? Set it all up here. Click Here for details.
Registration Directory of Leagues & Events: If you use registration for events and leagues, they can be added to this directory. Your members can view this directory online and sign up for events/leagues.
Default Event Registration Setup: Create a default event registration setup for all your events and leagues using registration, saving you time in the registration setup process. Click Here for details.
Tournament Waivers: If you have waivers that the players need to agree to during the registration process, enter them here. They will have to agree to these waivers to complete registration. Click Here for details.
My Golf Hub: If you use Golf Hub Pages, you will want to customize your landing pages. You can customize your Hubs with descriptions, sponsors, banners, course details, and more. For more information about setting up your Golf Hub, Click Here.
GGID Links: These links can be sent to players to access portals and directories. Click Here for details.
Season Management:
This page allows you to access some of the data generated by your Golf Genius account.
Seasons: Organize events and leagues into seasons, allowing you to easily organize events and leagues in your Customer Center and Golf Hubs by season. Click Here for details.
Season Points: Use Season Points to add the points and purse totals across multiple events. Click Here for details.
Scoring Average Standings: This feature allows you to keep track of season-long scoring average standings. These standings can also be listed on your portals. Click Here for details.
Eclectics: Create ringer tournaments at the customer level to link player rounds from multiple events/leagues, aggregating results to create a customer-level leaderboard. Click Here for details.
Tour Setup: This feature allows you to set up multiple tours within your account. To enable this feature, contact support. Click Here for details.
Multi-Stage Events: Typically only enabled for golf associations, major events often have a system of associated qualifying events. Set up and manage the major and all qualifying events from one central location. Click Here for details.
Multi-Event Series: The Multi-Event Series feature facilitates the setup of several similar events simultaneously. Further, it can be used in conjunction with the Lottery Feature. For more details, Click Here.
Team Matches: Typically only enabled for golf associations, teams from different clubs play head-to-head matches round robin style to compete in a cup-style competition. To learn more, Click Here.
Report Center: Similar to the Report Center at the event/league level, you can create and discover reports at the Customer Center level. By creating reports from the Customer Center, you can use Master Roster data and event data (e.g., event name, category, season, etc). However, you can only create and discover spreadsheets using the Spreadsheet Composer.
Stroke Index Analysis: Using the hole-by-hole scores that are being entered, this analysis tool provides valuable information, like the average score on a hole for a specific player, some players, or all players. Click Here for details.
Payments Center Menu:
Billing & Account: Check this area out to pay and review your system invoices. Whether you signed up to be billed monthly or yearly, all the nitty-gritty details will be here. Click Here for details.
Donations: Set up a donation program and allow individuals to donate through a portal or during Event and League Registration. Click Here for details.
Refund Policies: Set up automatic refund policies for Event and League Registration payments. By doing this, players can receive a refund through the portal without manager action. Click Here for details.
Transaction History: View the history of all payment transactions across all of your events and leagues. Use filtering tools to narrow down your search if needed. Click Here for details.
Marketplace:
The Marketplace helps you find products and services to enhance your experience with Golf Genius Tournament Management or support your club with products such as surveys, safety, and more. In the Marketplace menu, you can review the available products, their features, and required permissions for their use. For more details, Click Here.