Former Trips users can request an export of all of their existing Trips itineraries. The Trips support team will export an archive file in a JSON file format. Travefy's support team can import the JSON file to recreate your existing Trips into Travefy itineraries in your Travefy account.
Follow these steps:
1. Request Your Trips Archive File
In your Trips account you can request an export of your existing Trips. The file that will be shared with you is a Zip file containing a JSON file. Each JSON file can contain up to 1,000 trips.
2. Request importing your Trips archive file.
Trip Users may use the below form to request Travefy's support team to import their Trips Export file into Travefy and upload their Trips archive file (ZIP or JSON format.)
3. Your import request will be processed by Travefy's team.
Once you've submitted your import request and uploaded your file, please allow up to five (5) business days for the Trips to be imported to your Travefy account.
Important to Note:
Travefy's team has built this integration to map existing Trips data into Travefy. Travefy has worked to create the most accurate and relevant recreation of a Trips itinerary in Travefy. As Trips and Travefy are two completely separate software systems, Trips Itineraries imported to Travefy may not exactly match how they were previously organized, displayed, or represented in Trips.
Questions or feedback? Please contact EnvoyageSupport@Travefy.com