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Viewing Credit Card Information
Viewing Credit Card Information

Viewing responses to the Credit Card Authorization Form

Jonathan Johnson avatar
Written by Jonathan Johnson
Updated over 11 months ago

After a client has submitted their payment information via the Credit Card Authorization form, you can get to their responses in two ways.

1. Going to the Responses tab in the form itself

Go to the form, and click on the Responses tab just to the right of the Edit Form tab near the top of the form.

From there, you can click on the form response to expand it, and you can view the information.

Trying to view the Credit Card information will bring you to the contact's profile.

2. Going to the Contact's Profile

Go to the contact's profile, and click on the Forms tab.

This will show the forms that have been sent to the contact. Clicking on the appropriate form will show their response.

Once you're in the contact's profile, and inside the form response, you can click on View Details.

When you click on the View Details button, a window with the payment information will appear.

To view the full credit card number and CVV, click on the View Card Number button or View CVV button.

For security purposes, the un-masked data will show for 60 seconds before closing (a 60 second countdown will also appear next to the un-masked data to indicate how much time is left before the data is no longer visible). Due to this, we recommend completing as much payment information as possible prior to revealing the secure data. However, if you need to view the information again after the 60 second window has expired, simply click on the View Card Number or View CVV to reveal the data again (note that the same 60 second time limit applies).

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