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I can't see some features in the 9-dot menu

When some modules are not showing in the 9 dots

Mengmei Li avatar
Written by Mengmei Li
Updated over 3 months ago

If some features are missing in your team's 9-dot menu, it may be their role permission restricts the visibility. To restore the features to the 9-dot menu, please follow these steps:

  1. Go to the Configure Portal via the 3 dots.

  2. Navigate to the Roles section.

  3. Locate and select the role the team is assigned to.

  4. Select the Monitor Portal tab.

  5. Enable the module access accordingly.

  6. Save the changes.

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