What is a request
Request is a module within Logit that allows you to create and manage workflows for different types of requests, from start to finish. This includes requests such as maintenance issues, lost property reports, and incident or accident reports. The module helps track the progress of each request and ensures it is completed efficiently.
How do I create a request
Go to Form Library and click into the form you want to turn it into a request.
Open the drop-down menu and click Request.
Complete the mandatory fields, including the Name, TypeId, Owner, Department, and Complete By as you want.
Add Responsibilities.
Monitor: Who will be completing the check.
Manager: Who will be managing the check.
Observer: Who will be overseeing the check.
Set your desired Workflow Settings.
Enable Due By: Specifies when the request should be resolved.
Allow Users to Close Own Requests: Allows users to close requests they created.
Enable Action Generation from Request: Allows actions to be generated from the request.
Automatically close on resolution of Actions: Closes the request automatically once resolution actions are completed.
Access from QR Code Only: Limits request access to QR code scanning.
Can be edited by managers after submission: Allows managers to edit requests after submission.
Submit with Silent Actions: Enables action plans to be generated without notifications.
Always Require Comment on Closing: Requires a comment when closing the request.
Enable Contractor Assignment: Allows assignment of requests to contractors within the form.
Enable Anonymous Submission (Public Access): Allows the public to access and submit the request anonymously.
Click Create.
You can set triggers and progress states to notify designated users about the request.
Good to know
Request types are predefined by Logit. Please contact us if you need additional types.
If approval is enabled in your organisation's settings, you can assign approval responsibilities in this section.
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