What is a Request Export report
The Request Export Report allows you to export all request-related questions, answers, and available comments. This report is especially useful for management, providing a detailed view of all raised incidents. It helps identify common trends, required actions, and highlights all critical request details for deeper insight and analysis.
How to download a Request Export report
Go to Request Export in the reporting portal.
Filter the report by time range, request type, requests, priorities, and locations for a more tailored view, and click Download.
Once downloaded, the Excel file contains 3 tabs:
Events: This tab provides high-level information on all requests that have been raised, including a direct link to each request in the Monitor Portal. Each request is assigned a unique ID, and each row represents an individual request.
Answers: This tab contains all the detailed data entered for every request. To focus on a specific request, you can apply a filter in Column A to display only one Request ID at a time for easier viewing.
Comments: This tab shows any additional comments added to a request after its initial submission.
Did you know...?
You can schedule the reports and send them to the relevant team members via email.
You can create a favourite report to save a report with specific filters, amalgamations, and date ranges applied, allowing easy access without needing to reapply the filters each time you run the report.
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