Follow these simple steps to use Truckbase:
(Prefer videos? Watch this training overview instead.)
Open your load
Tap the link in the text message sent by your dispatcher.
Review load details
Check the map, stops, addresses, dates, times, and pickup/delivery numbers. (Contact your dispatcher if something seems wrong with the load.)
Open navigation if needed
Tap the location name to open it in Google Maps.
Review trip notes and equipment
Check notes, truck, and trailer details before starting.
Mark Stop 1 as En Route
Tap Mark as En Route when you begin driving to the stop.
Mark Stop 1 as Arrived
Tap Mark as Arrived when you reach the stop.
Mark Stop 1 as Completed
Tap Mark as Completed after loading or unloading is finished.
Repeat for each stop
Follow the same En Route, Arrived, and Completed steps for every stop.
Upload documents or photos
Tap Upload Docs or Photos to add BOLs, PODs, or other files.
Check attachments
Open the Attachments tab to confirm your upload was successful.
Send notes if needed
Open the Notes tab, type your message, and tap Send.
Sign in to view all loads (optional)
Log in to the Truckbase app to see all dispatched, in-transit, and delivered loads.
Contact dispatcher if you cannot log in
Reach out to your dispatcher for account help.
Use support resources if needed
Watch the driver training video, visit the Truckbase knowledge base or contact support@truckbase.com for help.
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