How to Use Flexible Tags

Adding Tags

Access the Overlay
- Navigate to the Order Details Overlay or the Trip Overlay
Locate the Tag Button
- At the header, find the gray button labeled No Tags
- Hover over it to reveal a plus “+” icon
Add a Default Tag
- Click on the plus icon to open a dropdown menu
- You will see four default tags: Priority, Hold, Inbound, and Outbound
Create a New Tag
- Start typing in the search bar menu
- Press Enter to create a new tag
- The new tag will be added and available for future use

Hover Over the Tag
- Add the tag to the order or trip overlay that you want to edit
- Hover over the tag, and click on the three dots that appear on the tag
Edit Tag Name and Color
- Edit the tag name or adjust the color as needed
- Note: Only admins can delete tags, but dispatchers can create and edit tags

Only admins can delete tags by clicking the three dots next to the tag and selecting Delete.

Tags are visible to internal teams only, including drivers and carriers. Tags are not visible to customers. They are for internal use only.