Enabling the Dispatcher Setting
Access Settings
As an admin, navigate to Settings from the sidebar menu
Go to App Settings
Enable the Setting
Locate the Dispatch for Multiple Carriers setting
Enable this setting to allow the addition of dispatchers
Adding a Dispatcher
From the Teams Page
Navigate to the Teams Page
Click on Teams from the side navigation menu
Click on the Dispatchers tab (this tab will appear once the setting is enabled)
Add a New Dispatcher
Click the + New Dispatcher button at the top right corner
The New Dispatcher modal will appear
Enter the dispatcher’s information, including their email.
Select the Send Email Invite checkbox to send an invitation link for the dispatcher to set up their Truckbase account
Click Create to add the new dispatcher
While Creating or Editing a Load or Trip
Create or Edit a Load or Trip
Go to the Dispatch section where you will find the Dispatcher field
Add a New Dispatcher
Click on the Dispatcher field to open the dropdown menu
By default, the dispatcher field will be pre-populated with the dispatcher who created the load or trip
To add a new dispatcher, click the blue + New Dispatcher button
The New Dispatcher modal will appear
Enter the dispatcher’s information and click Save
Editing a Dispatcher
From the Load or Trip Form
Create or Edit a Load or Trip
Go to the Dispatch section where you will find the Dispatcher field
Edit Dispatcher Information
Click the pencil icon next to the dispatcher’s name
Update the dispatcher’s information and click Save
From the Teams Page
Navigate to the Teams Page
Click on Teams from the side navigation menu
Click on the Dispatchers tab
Edit Dispatcher Information
Find the dispatcher in the table
Click the three dots menu next to the dispatcher’s row and select Edit
Update the dispatcher’s information and click Save