As a carrier, you have the option to allow your customers to access trip-level information associated with their orders. This includes sharing driver and equipment data for each trip. Your customer will be able to view trip information when you send email update notifications or if your customer has access to the customer portal.
Admin users can follow the steps below to enable or disable this feature.
Enabling/Disabling Customer Access to Trip Details
Navigate to Settings
Log in to your admin account
Click on the Settings option in the main menu
Access App Settings
In the Settings menu, click on the App Settings tab
Locate Customer Access Setting
Scroll down through the list of app settings, and find the setting labeled Customer Access to Trip Details
Enable or Disable the Setting
Toggle the switch to Enable or Disable customer access to trip details
Enabled Setting
When you send your customer an email update notification, or if your customer has access to the customer portal, they will be able to see both order details and trip-level information