Who Can Do This
✅ Business Admin — can set up and manage integrations across the business.
✅ Project Manager — can manage integrations within their assigned projects.
Requirements
Admin permissions in Egnyte
Gather Required Integration Information
Identify Your Egnyte Domain
Your Egnyte domain is used to establish the connection between Egnyte and TrunkText
Log into your Egnyte environment
Look at the URL in your browser's address bar
Copy the segment between
https://and.egnyte.com
Example: If your URL is https://trunktools.egnyte.com, your domain is trunktools
Identify The Folders You Want to Sync
Follow these steps to find each folder's path in Egnyte
Navigate to the folder in Egnyte
Right-click (or click the ⋮ menu) on the folder
Select Details & Options
In the panel that opens, go to the Details tab
Copy the text shown in the Path field (e.g.,
/Shared/Documents/QA)
⚠️ IMPORTANT NOTE: Please be sure to use Path and NOT the Direct Link
You'll enter the path in the next step.
Add the Egnyte Integration in TrunkText
Navigate to Trunktext.com and sign in
Click the project name in the top-left corner and select the project you want to integrate
Select Integrations on your left navigation bar
Click + Add New Integration and select Egnyte as the source system then continue
The next step will prompt you to create a new connection or, if you've connected Egnyte before, reuse an existing one. Connections can be used across multiple projects, so we recommend using a general name rather than a project-specific one
Enter your Egnyte domain when prompted and click connect, allow access to Egnyte and continue through the onboarding steps
Complete the Egnyte Setup
After the connection is established, your Egnyte integration will appear in the Pending section with a status of Ready for completion
Click Complete Setup next to the Egnyte integration
In the setup modal, enter the folder path you copied in Step 2
Click Start Sync
Example: /Shared/Documents/QA
TrunkText will begin processing your documents. You can monitor sync status from the Integrations tab.
FAQs
Can I add more folders later?
Yes. Return to the Integrations tab, find your Egnyte connection, and update the folder paths.
My integration shows "Pending" but I haven't received a connection confirmation - what should I do?
Try refreshing the page. If the issue persists, confirm that you completed the authorization step in Egnyte and that your account has the correct permissions on the folders you're trying to sync. Reach out to your Trunk Tools Technical Account Manager or support@trunk.tools, if you need further assistance.
How quickly will changes in Egnyte be reflected in TrunkText?
You can typically expect to see events reflected in TrunkText within 20 minutes, but based on the volume of changes, the size of files, and other factors, it could take several hours.
Who should I contact if the integration isn’t working?
Reach out to your Trunk Tools Technical Account Manager or contact support at support@trunk.tools