How to set up your chatbot?
Vanessa Galeano avatar
Written by Vanessa Galeano
Updated over a week ago

In the Configuration button of each flow, you can:

  • Set the chatbot language: English, Spanish or Portuguese.

  • Select the process expiration time (max. 23h59m): maximum time the user will have to finish the flow.

  • Enable/disable a default failure message: it is the default message that will be sent to the user when the flow fails.

  • Enable/disable a reengagement message: if the user does not respond after a while, a message will be sent reminding them that they have a flow in progress.

    If enabled, you also need to select the time to send the reengagement message (max. 23h59m).

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