Access to Truora's platform
Drag and drop chatbot builder to create automated WhatsApp conversations without code.
WhatsApp API account for your business.
Metrics dashboard to segment users based on their interaction with the bot.
Start WhatsApp conversations from HubSpot
Action in workflows that allows you to send WhatsApp notifications or start conversations based on a HubSpot condition.
Design the WhatsApp conversation in Truora and automatically send it your users from HubSpot.
Store your users answers in HubSpot and automate the following steps of the customer journey.
Create HubSpot properties based on the user responses in WhatsApp
Group of contact properties is created in HubSpot based on your WhatsApp conversations.
Update HubSpot default properties with your WhatsApp properties.
Use the WhatsApp responses as trigger actions in your HubSpot workflows.
Default WhatsApp properties: first conversation date, last conversation date, number of conversations.
Redirect users interacting with your chatbot to HubSpot conversations
Inbox channel in HubSpot dedicated to WhatsApp conversations.
Let your agents take over the chatbot conversations when needed.
Automatically create HubSpot service tickets when a user is redirected to an agent.
Automate following actions of the customer journey in HubSpot based on the ticket status.
