TryNow ensures that we maintain an active authorization on the shopper's card throughout the trial + return period, so you can choose not honor their return due to damages and the shopper will be charged.
Updated over a year ago
All CollectionsManaging a TryNow ProgramReturns & Exchanges
A shopper has returned their TryNow items but they are damaged - can I still charge them?
Did this answer your question?