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Can I change my delivery date or time?

■ The short answer

Yes! You can change your delivery date or time for free as long as you

do so before Wednesday 23:59 SGT of the week before your delivery week

starts.

■ Which Wednesday applies to my delivery?

At Tsuklio, a delivery week runs Tuesday → the following Monday. The

deadline is the Wednesday just before that Tuesday — not the Wednesday

before your specific delivery day.

Example: A delivery on Sunday May 10 belongs to the May 5 (Tue) – May 11

(Mon) week, so the deadline to change it is Wednesday April 29, 23:59

SGT — not Wednesday May 6.

For more on the deadline, see: What is the deadline to change my delivery

date or time?

■ How to change

Log in to My Page (https://order-sg.tsuklio.com/login) → Deliveries →

tap on the relevant week → adjust the date and/or time slot.

Available time slots:

- 4 PM – 7 PM

- 6 PM – 9 PM

A more precise arrival notification will be shared on the day of delivery.

■ After the deadline

Once Wednesday 23:59 has passed, ingredient procurement begins for that

week, and the delivery date or time can no longer be changed through

My Page. If something urgent comes up, please email us at

contact.sg@antway.co.jp and we'll do our best to explore alternatives

(e.g. redirecting to a friend's address).

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