Your properties are the core of your profile and are necessary to be able to schedule cleaning projects on your Turno calendar. This guide will show you how to add them to your account.
Note: If you are a co-host you might not have permission to manage properties on your account due to your main host's settings.
Getting started 🚀
Upon creating your account, you'll be prompted to enter a few details, including a property. To add more properties, go to your Properties page, and click "New property" on the top right of the page.
⚠️ You cannot add a new property if your trial period or subscription plan has expired. If you are using only cleaners from Turno Marketplace, you don't need to subscribe and are always able to add new properties.
Importing your reservations 🗓️
In this step, you will import your rental calendar from your rental platform. This can be done either syncing to a channel manager/PMS via API integration, or with an iCalendar link. API integrations can import more information about your bookings, so they are our preferred recommendation whenever possible.
👉 Turno can sync with iCalendars from several platforms, including Airbnb, Booking.com, HomeAway/VRBO, TripAdvisor, and Google Calendar. We also support syncing with many Channel Managers/PMSs as well.
For an in-depth look, check out these articles from our Help Center:
Entering your property information 🏘️
On the next page, you can enter the following information:
1 - The address of your property,
2 - An alias to your property,
3 - The unit number or name of your property,
4 - The currency of your property,
5 - A photo of your property
📑 Note: an address and an alias are required to list a property - everything else is optional.
👉 To enter the address of your property, type it in the field and select one of the Google Autocomplete suggestions:
👉 You can also check the "I can't find my address" option to add your city, state, country, and zip code manually:
⚠️ If the address doesn't show as an autocomplete option, we suggest you use a nearby address from the auto complete suggestions in order to save your property information.
Once saved, go to the settings of the property, where you can add the correct address in the "Unit # or name" field so it will show the correct address to your teammates on projects.
When you're done, click the "Next" button on the bottom right to proceed to the next step.
On the next page, enter the following details:
1 - Number of bedrooms,
2 - Number of bathrooms,
3 - Size (you can select square feet or meters),
4 - Check-out/check-in times,
5 - A description of your property, which will be visible to your teammates
When you've filled in all fields, click the "Next" button on the bottom right.
Finding cleaners for your properties 🤝
With all previous actions done, all that's left for you to be set up as a host on Turno is to Invite your teammates or Find new ones in our marketplace 😉
Check these articles on how to connect with teammates:
Selecting teammates 👥
Once you are connected with teammates, the next step is to add them to your properties.
The drop-down menu includes all teammates that are connected with you. Select those you'd like to add to this property.
📑 Note: teammates added to a property as primary will be able to see all cleaning projects that are set to be visible right away. To control which projects you show to your teammates, see this guide: Making projects visible or hidden
Once you're ready, click on the "Next" button. In the next step, set your teammates' roles (1) and rates (2):
When you're done, click "Save Property". Congrats, you've just completely set up a property on Turno! ✨
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