Your properties are the core of your profile and are necessary to be able to schedule cleaning projects with your teammates on your Turno calendar. This guide will show you how to add them to your account.
🚀 Getting started
Upon creating your account, you'll be prompted to select a few options to best customize Turno to your cleaning needs. Regardless of the options you choose, on the next step you will be able to enter a property:
On this screen, you will be prompted to enter the details of your vacation rental. 😉
📑 Note: If you've skipped these initial steps, you can go back to them at any time. Read below to find out how ⬇️
Go to your Dashboard. Click the Find a new cleaner section of the Getting Started module:
(You must be logged in to your host account for the button above to work.)
The other way is to go to your Properties page on the menu to the left side of the screen, then click on the 'New Property' button:
(You must be logged in to your host account for the button above to work.)
⚠️ You cannot add a new property if your trial period or subscription plan has expired. If you are using only cleaners from Turno Marketplace, you don't need to subscribe and are always able to add new properties.
🗓️ Importing your reservations
In this step, you will import your rental calendar from your rental platform. This can be done by either syncing to a channel manager/PMS via API integration, or with an iCalendar link. API integrations tend to be more reliable, so they are our preferred recommendation whenever possible.
👉 Turno can sync with iCalendars from several platforms, including Airbnb, Booking.com, HomeAway/VRBO, TripAdvisor, and Google Calendar. We also support syncing with many Channel Managers/PMSs as well.
For an in-depth look, check out these articles from our Help Center:
🏘️ Entering your property information
On the next page, you can enter the following information:
1 - The address of your property,
2 - An alias to your property,
3 - The unit number or name of your property,
4 - The currency of your property, which will be the one used to pay your cleaners,
5 - A photo of your property
📑 Note: Adding an address (1) and an alias (2) is required to list a property - everything else is optional.
👉 To enter the address of your property, type it in the field and hit one of the Google Autocomplete suggestions:
👉 You can also check the "I can't find my address" option to add your city, state, country, and zip code manually:
⚠️ If the address doesn't show as an autocomplete suggestion, we suggest you use a nearby address from the auto complete suggestions in order to save your property information. Once saved, go to the settings of the property, where you can add the correct address in the "Unit # or name" field so it will show the correct address to your teammates on projects. To access the settings of a property, go to your Properties page and click on the alias of the property you want to edit.
When you're done, click the "Next" button on the bottom right to proceed to the next step.
On the next page, enter the following details:
1 - Number of bedrooms,
2 - Number of bathrooms,
3 - Size (you can select square feet or meters),
4 - Check-out/check-in times,
5 - A description of your property, which will be visible to your teammates
When you've filled in all fields, click the "Next" button on the bottom right.
In case you skipped it earlier, you will be taken to the next section, the Reservations calendar. 📆
If you already have a calendar added to the property, this will not be necessary.
🤝 Finding cleaners for your properties
With all previous actions done, all that's left for you to be set up as a host on Turno is to Invite your teammates or Find new ones in our marketplace 😉
Check these articles to know how to connect with teammates:
👥 Selecting teammates
Once you are connected with teammates, the next step is to add them to your properties.
The drop-down menu includes all teammates that are connected with you. Select those you'd like to add to this property.
📑 Note: Keep in mind that teammates added to a property as primary will be able to see all cleaning projects that are set to be visible. The following guide has more information on how to control which projects show to your teammates: Making Turno projects visible or hidden
Once you're ready, click on the "Next" button. In the next step, set the teammates' roles (1) and rates (2):
When you're done, click the "Save Property" button. Congrats, you've just completely set up your first property on Turno! ✨
📚 Read more