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Differences Between Syncing Bookings with API Integrations and iCals
Differences Between Syncing Bookings with API Integrations and iCals

As a host, learn the differences between API integrations and iCals to help you decide on what will best suit your needs

Mai avatar
Written by Mai
Updated over a month ago

There are two ways to sync your booking calendars with Turno to generate projects: through an API integration with partner platforms and importing your properties, or by adding an iCal link to your property on Turno. While both methods work similarly and will generate projects the same way, they present a few differences that may help you decide which way best suits your needs.

What is an iCal?

iCalendar is a universal file format used to exchange calendar data. It allows users to share calendar events, appointments, and schedules between different applications and platforms. iCals are often used to import and export data, which enables sharing events with others or synchronizing calendars across different devices and platforms. iCal files typically have a .ics extension.

If you decide to go with the iCal option, check out this guide on how to use an iCal on your Turno listing:


What is an API Integration?

API integration is the process of connecting different software applications or systems through their Application Programming Interfaces so they can communicate and interact with each other. APIs define how software components should interact and exchange information, allowing developers to create seamless connections between applications and share data in a controlled and standardized manner. One such piece of data that can be shared this way is a calendar, which means it can be used to synchronize calendars between platforms.

Going with the API Integration option? Check out this guide on how to integrate with your platform:


What is the difference between an iCal and API Integration on Turno?

In summary, iCal offers a method of sharing basic calendar data between applications through exporting and importing standardized .ics type files. In contrast, API integration empowers more dynamic interactions, enabling direct communication between applications and facilitating a diverse array of calendar-related tasks. Consequently, opting for API integration comes with a few advantages.

Adding properties

Arguably the most significant difference for many users is the ease of simultaneous listing synchronization facilitated by API integration with a platform. With API integrations, our system can automate property creation and listing linkage, even allowing the convenience of syncing with existing properties all at once. In contrast, when opting for iCal, users need to manually add properties and individually associate calendars with each of them.

Guest and booking information

One of the perks that is appreciated by hosts using API integrations is that most integrations can bring through the number of guests to Turno automatically. This information will then be displayed for hosts and their cleaners in the details of their projects.

This, unfortunately, is usually not possible to get from iCals. Read more about this feature in the following guide:

With iCals, our system cannot sync with past booking information. This means that when it's past midnight, we can't sync with data from the previous day anymore. With API integrations, this is not a problem: we can import ongoing bookings and generate projects for their check-out dates.

The Quality Center

Last but not least, our partnership with Airbnb has allowed us to develop a new perk for Airbnb API users, which is the Quality Center.

The Quality Center offers additional information to help enhance your hosting services by collecting data, such as cleanliness ratings and guest reviews. It links the feedback received on Airbnb with the cleaners assigned to the respective cleaning projects on Turno, displays trend analysis, and provides recommendations for improvements.

Read more about the Turno Quality Center in the article below:


Which option should I use?

Ultimately, the choice between additional perks (API Integration) and simplicity (iCals) is up to you. We do recommend using an integration if you can, due to the advantages in information you can import, but for the purposes of syncing bookings and scheduling cleaning projects, both work perfectly well.

⚠️ Certain platforms, like Airbnb, can be connected with both iCal and API integration. However, for most platforms, the connection is limited to either iCal or API, not both.


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