If you've connected your bank account via Stripe Connect, this article applies.
Content Approval [either by auto-completion or manual approval]: Once the client approves the content or it is auto-completed (which happens within 7 days if the client does not manually approve) our system automatically triggers to create an invoice on your behalf (self-billing).
Funds Release and Withdrawal: After Twirl approves the payout, your funds will be sent to Stripe Connect. It takes up to 3-7 business days for the payment to reach your bank account, and the invoice is marked as paid. You will also receive a notification when the money has reached your bank.
Expected Payment Timeline: In summary, you can anticipate payment in your bank account within 2 weeks of content sign-off.
Communication for Issues: If there are any issues with this process, please inform us promptly. We'll investigate our backend to identify any automation failures and resolve the matter swiftly, ensuring a smooth payment experience for you.
International fund transfers (outside the UK) normally take 3-7 business days to transfer and deposit into your bank account. It is worth noting that transfers do not run over the weekend or on holidays. When exactly the funds are deposited is dependent on the time you transfer and your bank.