What is ReviewLearn?
Guest reviews contain valuable operational signals, but manually reading every review and deciding what to address takes time.
ReviewLearn uses AI to analyze your uploaded guest reviews, identify recurring issues, and highlight what is affecting performance. It then connects those issues to relevant actions and Typsy content, helping managers know where to focus.
You can use ReviewLearn to:
Identify recurring issues across guest reviews
See which departments require attention
Prioritize the issues having the greatest impact
Connect performance gaps to relevant Typsy content
Assign clear actions to the right teams
Track how guest feedback changes over time
This removes the guesswork from reviewing feedback and gives managers a clear next step.
Where can I find ReviewLearn?
ReviewLearn is available through the Typsy Manager site for Account Admins on a Typsy for Business Premium account.
To find it:
1. Sign in to your Typsy Manager account.
2. Select ReviewLearn from the Manager navigation.
How does ReviewLearn work?
ReviewLearn turns feedback into action in three steps:
Upload your reviews
Add your guest reviews using Typsy’s ReviewLearn spreadsheet template.Identify what needs attention
ReviewLearn analyzes the feedback, identifies recurring issues, and organizes recommendations by department.Take action
Review the recommendations and assign the right content or action to the teams responsible for improving performance.
💡 Tip: You can only upload once per month into ReviewLearn - so make it count! Be sure to include all guest reviews from the previous month to get the most actionable insights from your upload.
What happens after I upload my reviews?
Once your file has been processed, ReviewLearn presents the key issues identified in your guest feedback and recommends relevant Typsy content.
You can select a department to see:
The issue identified
The guest feedback connected to it
Recommended content or actions
Options for assigning the next step to your team
This gives managers a direct line from guest feedback to clear action, helping teams resolve recurring issues and deliver a more consistent guest experience.
Explore more now on our website: Typsy.com