Typsy's key features explained

How do I swap workspaces?

Users of more than one Typsy account will have multiple workspaces they can access and use.

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How do I connect with Typsy online?

Connect with us on social media and get instant updates on all things Typsy!

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The Typsy Content Library

What courses and lessons does Typsy offer?

View, download, and print a summary of all the Typsy courses and lessons via our Course Guide!

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Where do I find the Typsy content library?

You can find all our courses, lessons and mentor sessions via Discover.

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Who are the Typsy instructors?

Meet the people taking your skills to the next level!

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Which industry partners and suppliers host their courses on Typsy?

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What is the difference between a course, a lesson and a mentor session?

We offer our content in three formats: courses, lessons and mentor sessions so you and your staff can learn in small bites, or larger ones.

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What courses does Typsy offer that are related to Covid-19 and how do I find them?

We're supporting the strong and safe return to hospitality operations with our COVID-specific content.

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What happens when a course is retired?

We keep our course content up-to-date to meet industry standards, which is why we may retire and replace courses from time to time.

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The Typsy Member site

Member site overview

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The Member 'Journey' page

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What is my Typsy profile?

Your Typsy profile highlights your achievements, skills earned, and more!

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Completing training

How do I complete my assigned training?

Been assigned training but not sure what to do? Completing your training is as easy as 1, 2, 3!

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How do I view my organization's custom content videos?

Your manager has the option to upload their own videos to showcase content related to your workplace. You can view these via Discover.

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How do I download a course resource?

Course resources are made for download so you don't always have to rely on our videos when you need a quick reminder of your training.

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Quizzes and Achievements

What is a certificate?

Certificates are a badge to show you have completed a course on Typsy. They are earned once you pass the Quiz at the end of a course.

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What is a skill credit?

The Typsy skills you learn, broken down into bite-sized pieces.

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How do I take the quiz?

You can only access a course quiz once you have completed all the associated lessons.

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What happens if I do not pass the quiz?

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Setting up your account

How do I sign up for Typsy using an activation code?

You've received a code to join Typsy, now what?

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How do I filter alcohol and alcohol-related content on Typsy?

Hide content that contains alcohol and alcohol-related content from your members.

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Typsy account permissions

Account Admin? Manager? Member? Find out what you get access to on the Typsy platform.

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How long is a Typsy activation email active for?

When you are invited to Typsy you will receive an activation email to create your account.

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How do I change my language preferences?

Learn how to turn our subtitles on and change your app language preferences.

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How do I edit my Typsy profile?

Learn how to add and update your name, email, profile image, job role, and more.

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How do I remove ads from my account?

Typsy users see ads before every lesson if on the free plan, while Typsy Premium users see no ads.

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What is the difference between a Venue/Group and Team?

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What are the different member statuses within Typsy?

Each member within your organization may have a different status depending on how they use Typsy.

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