Common questions from Managers
Auto-assign training best practicesOur top tips when it comes to setting up your training to automatically assign.
What are the 'Typsy recommends playlists' and how do I use them?We've compiled a range of onboarding playlists you can assign to your members to help them get started on Typsy.
How do I edit my member's email address?Whether you typed in a wrong letter or your member's email address has changed, it's easy to update their email address.
How do I sign up for partner content?Courses consist of lessons put together by hospitality partners and suppliers, made available for free on the Typsy platform.
Is there a way I can message my members through Typsy?Send your members a message via Typsy.
How do I reactivate a departed member?Need to reactivate a member in your account that you previously departed?
How do I save or favorite content?Easily save all your favorite content using our 'Favorite' feature.
What is a course voucher?If you are on a Typsy Free for Business plan, you can purchase a course voucher for each of your members.
How do I purchase a course on Typsy Free?On a Typsy free plan, you can purchase course vouchers to access Premium content.
What happens to my vouchers when I upgrade?Upgraded to Typsy Premium with vouchers in use?