Please refer to the following before starting this process:
Secondary Trading Account Creation
Create Account
Select Account Type
***If you hold shares in a security that is trading or will be trading in the future on tZERO Securities, please make sure your account type matches that of your original investment - ex: if you invested as an individual please select individual account type***Enter your email address
Create your password
Verification
Select your verification
If you live inside the US, you have two options for 2 factor authentication:
SMS
Google Authenticator
If you live outside the US, you can only select Google Authenticator
Complete the setup and enter the 6 digit verification code
Personal Info
*** We encourage you to NOT use the autofill feature on your browser as it may create data input issues ***
Enter your name
Enter your DOB
Enter your Phone Number
Enter your Address
Enter Tax ID / SSN
If country of taxation is not the same as physical address, you will be asked to provide tax id country.
If country of citizenship is not the same as physical address, you will be asked to provide country of citizenship
Investor Info
Select your Investor Purpose
Answer "Are you ok trading low trade volume (illiquid) securities?"
Affirm your affiliation status
Enter your employment information
Review Details
Review all the details on your application
If there is any issues, you should see a red box highlighting the field with the issue
Finish Application
Please be sure to review all of the disclosures presented
Please only check the disclosure box if you agree to the Terms & Conditions presented to you
Type your name for your signature
The signature field must match exactly as the name entered when you began your application
Important to note:
Applications can take up to 5 business days for review
You will not be able to fund your account until your application is approved
This includes money and/or securities
You should receive an e-mail from tZERO confirming that:
Your application has been approved
ORYour application was rejected, for a variety of reasons, and requires your correction
Examples of common rejection reasons include:
DOB formatting errors - please enter in: YEAR/MONTH/DATE
Address issues - entering a PO box as a physical location
The ID provided with your application has expired
You may receive a request for additional information which may include a request for ID see Having trouble uploading ID? | tZERO Help Center for further instructions on Document Verification.
For questions regarding your Secondary Trading account, contact support@tzero.com
Primary Issuance Investing Account Creation
List of offerings
For a full list of offerings, please click here
Creating an account
Click on “get started” on the offering you wish to invest in.
You may be prompted to the issuer website, if so you will need to select “invest now”/”become a shareholder”
Enter User Information
Enter email address
Create password
Password Requirements:
Minimum 8 characters
At least one upper case letter [A-Z]
At least one lower case letter [a-z]
At least one number
Cannot contain a space
Allowed special characters: !@#$%-_
Enter phone number
Enter your investment amount
Click Save & Continue
Verification
Email verification will be sent to the email address provided
Once received, click on verify your email address link from the email body.
Once logged back in; you will be prompt to setup Two-Factor Authentication
Select one of the following:
US:
Use an authenticator app
Use phone (SMS)
Non-US:
Use an authenticator app
Account Information
Select the type of account you wish to invest with
Options include: Individual, Joint, Corporation, LLC, Partnership and Trust
If opening an entity account type click here for further instructions.
Enter your name
Enter your physical address
If mailing address is different, then check off the default mailing address is the same as physical address above and manually enter your mailing address.
Enter your Date of birth
Enter your Tax Country
If in the US, SSN will be required.
If in an international country, tax ID number will be required.
You will need to agree to T&C and Privacy disclosures in order to proceed
Click Save & Continue
Investment & Subscription Agreement
Enter your investment amount
click save
If after clicking save, you would like to make a change to the amount, you can update the amount by clicking on the pencil icon.
The subscription agreement selection will populate on screen, detailing Description, Amount, ID, and Contract
Under Contract click Sign Document
You will be directed to a DocuSign subscription agreement to complete
Once complete, click Save & Continue
Payment
Select method of payment
Pay by ACH
Click on Connect Bank Account
you will be directed to Plaid to complete linking your banking details
you can search or select your bank account
Click continue to log in
Enter Username
Enter Password
Or select link with account numbers (Micro Deposit)
Enter routing number
Enter account number
Pay by Wire Transfer
Click Save & Continue
Accreditation
We utilize Verify Investor to verify accreditation status.
Please refer to the following helpful FAQ
For Joint accounts - Joint User Information
Select your specific joint account type
Joint tenants with rights of survivorship
Joint tenants in common
Enter joint holder's name
Enter joint holder’s physical address
If mailing address is different, then check off the default mailing address is the same as physical address above and manually enter your mailing address
Click Save & Continue
Joint holder’s Verification
Email verification will be sent to the joint holder’s email address provided
Once received, click on apply to Joint Account link from the email body.
Joint holder’s email address and password setup
Enter email address
Create password
Password Requirements:
Minimum 8 characters
At least one upper case letter [A-Z]
At least one lower case letter [a-z]
At least one number
Cannot contain a space
Allowed special characters: !@#$%-_
Enter phone number
Click Save & Continue
Once logged back in; you will be prompt to setup Two-Factor Authentication
Select one of the following (based on applicable options):
If you live inside the US, you have two options to pick from:
Use an authenticator app
Use phone (SMS)
If you live outside the US, you can only select Authenticator App:
Use an authenticator app
Joint holder holder will need to agree to T&C and Privacy disclosures in order to proceed
Click Save & Continue
For questions about investing in a Primary Issuance, contact investor_support@tzero.com