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Best Practices for Managing Spaces

Spaces help teams stay aligned across locations. Use these tips to keep things organized, clear & low-stress—especially in busy group chats.

Updated over 5 months ago

🧼 TL;DR:

  • Use subspaces to stay organized

  • Decide if messaging should be open or reply-only

  • Set the tone and keep things readable

  • Use reactions instead of replies when possible

  • Archive or repurpose old spaces


📁 Use Subspaces to Stay Organized

When a Space starts to cover too many topics, create Subspaces to keep things focused.

✅ Example Subspaces for a Store Team Space:

  • Shift Coverage

  • Ops Updates

  • Recognition Wall

  • HR Questions

This avoids clogging one chat with too many conversations—and makes it easier to find what you need later.


✅ Know When to Allow Open Messaging

By default, Subspaces are reply/reaction only (to reduce clutter).
You can change that by checking “Allow any member to message in this subspace” in settings.

💡 Use reply-only mode when:

  • Sharing announcements or recurring info

  • Posting schedules, updates, or documentation

  • You want the Space to feel more like a board, less like a group chat

Open messaging works better for:

  • Shift coordination

  • Daily team convos

  • Back-and-forth brainstorming


🧑‍💼 Set the Tone Early

If you're starting a new Space, post a quick intro message that explains:

  • What the Space is for

  • What kind of messages belong there

  • How often you expect people to check in or reply

🗣️ Example:
“Welcome to the Weekend Shift Coverage subspace. Drop in when you need help covering a shift. Use reactions to claim one!”


😂 Use Emojis + Reactions to Reduce Noise

Instead of sending “Got it” or “OK,” react with 👍, ✅, or 🙌.
It keeps conversations clear—and prevents message overload, especially for mobile users.


🗃️ Archive or Repurpose When Needed

If a Space goes inactive, don’t delete it—repurpose or archive it.

✅ Example:

  • Change “Holiday Sales 2024” to “2025 Planning”

  • Archive “Inventory – Jan” after it’s done, but keep the record


💡 Pro Tip:

Avoid too many spaces for the same group.
Example: Instead of separate tabs for “Friday coverage” and “Sunday coverage,” make one subspace called “Weekend Shifts” to keep it clean.

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