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Understanding Spaces and Subspaces

Spaces are where teams, departments, or topics live. Use them to organize communication and keep the right info in the right place.

Updated over 5 months ago

🧼 TL;DR:

  • Spaces = Chats (with an individual or a group)

  • Subspaces = Additional chats nested inside a Space

  • Types (Public, Private, Closed) = Control who can see or join


💬 What’s a Space?

A Space is a chat — used for conversations between one person or a group.

Examples:

  • 1:1 with your District Manager

  • Store 102 Team

  • HR Leadership

Spaces are where most of your day-to-day communication happens. You can share messages, media, and even create Subspaces inside.


💬 What’s a Subspace?

A Subspace is a chat inside a Space, created to focus on a specific topic or workflow.

Examples inside “Store 102”:

  • Shift Coverage

  • Daily Operations

  • Recognition Wall

Subspaces keep things organized and prevent the main chat from getting overloaded.


🔐 Who Can See What?

You can control visibility with privacy settings:

  • Public: Anyone in the company can find and join

  • Private: People can find it but must request to join

  • Closed: Hidden and invite-only


💡 Pro Tip:

Use Spaces for team or 1:1 convos, and create Subspaces when a topic needs its own place—like scheduling, announcements, or recognition. It keeps communication clean and easy to follow.

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