Overview
GoodwillFinds is an online marketplace for Goodwill organizations that offers products at a set price without the option for auctions.
This guide walks through how to configure default settings in Lister to use GoodwillFinds.
Table of Contents
Lister GoodwillFinds Account Preparation
The following steps must be completed by an admin before creating GoodwillFinds listings or fulfilling GoodwillFinds orders in Lister.
Step 1: Confirm Existing Equipment is Compatible with Lister and Link
Verify you have the right operational equipment to use with Lister and Link. Details on our recommended equipment list are below.
Upright Lister
Confirm your existing equipment is compatible with Lister:
Verify Lister Connect is installed and working correctly on any computer that will be printing labels from Lister:
Conduct test prints on each workstation that will be printing labels in Lister:
Upright Link
Confirm any existing iOS devices used in your operation are compatible with Link:
Download and install Link on iOS Devices:
đĄ Operational Tip: Verify your existing GoodwillFinds inventory and product barcode labels are scannable in Link! If the barcodes are too dark/blurry, they may not scan correctly.
Step 2: Prepare Existing GoodwillFinds Data for Import to Lister
The import process of bringing existing listings from GoodwillFinds into Lister only imports Active and Listed items. No other statuses are imported. This means:
Products must have a listing on SFCC with a status of âListedâ and a B2C Product status of âActiveâ
Note: Products that have an SFCC status of Listed are, by default, âActiveâ
Minimize or eliminate all GoodwillFinds listings that are in the process of being listed
B2C Products with a status of âNewâ will not be imported
Important: Ensure all âActiveâ and âListedâ products on GoodwillFinds are located in and assigned to an inventory location within GoodwillFinds
Step 3: Connect GoodwillFinds to Lister
Next, connect your GoodwillFinds seller account to Lister. To begin, reach out to GoodwillFinds seller support to request your Access Token to connect to Upright Lister. From there:
Click the gear icon in the top right navigation menu of Lister to go to the admin settings pages
Click âGoodwillFindsâ under the channels section of the left navigation menu
Click the green âLink my accountâ
Copy and paste your access key from GoodwillFinds into the popup box
Click the blue âLink Accountâ button
Step 4: Configure Default GoodwillFinds Settings in Lister
Once your GoodwillFinds account is connected to Lister, review the default Lister settings. Click here to learn more about these settings.
Step 5: Configure GoodwillFinds Listing Strategies
Create new Listing Strategies for GoodwillFinds products. Click here to learn more about Listing Strategies.
Note: GoodwillFinds is not compatible with concurrent strategy steps!
Important Note: Do not edit existing Listing Strategies to add GoodwillFinds as a new channel option!
Doing so will require manually editing existing Products, adding GoodwillFinds listing details and may also lead to failed listings.
Instead, create new listing strategies to use moving forward for product categories that will be listed to GoodwillFinds.
Step 6: Create GoodwillFinds Order Picking Profiles
Next, create Picking Profiles for GoodwillFinds orders by following the steps below:
Click the gear icon in the top right corner of Lister to navigate to the Admin Settings pages
Click âOrdersâ in the left navigation menu
Click the blue âNew Picking Profileâ button
Single Items Orders
Name: Name the profile âGWF Single items ordersâ
Channel: Select âGoodwillFindsâ only
Important: Do not select any other connected marketplaces!
Order Type: Select "Single items only"
Payment Status: Select "Paid" and "Partially Paid"
Save: Click the green âSaveâ button at the bottom of the page
Multi Items Orders
Name: Name the profile âGWF Multi items ordersâ
Channel: Select âGoodwillFindsâ only
Important: Do not select any other connected marketplaces!
Order Type: Select "Single items only"
Payment Status: Select "Paid" and "Partially Paid"
Save: Click the green âSaveâ button at the bottom of the page
Local Pickup Orders
Name: Name the profile âGWF Local Pickup ordersâ
Channel: Select âGoodwillFindsâ only
Important: Do not select any other connected marketplaces!
Order Type: Select "Any"
Payment Status: Select "Paid" and "Partially Paid"
Shipping Method: Select "Pickup" only
Save: Click the green âSaveâ button at the bottom of the page
GoodwillFinds Listing Workflow
Unlike other marketplaces, GoodwillFinds listings have scheduled times when new listings are published to the marketplace. In practice, this means that once a listing is completed in Lister, there may be a delay before the public listing is viewable on the marketplace.
When adding item details to a GoodwillFinds listing, ensure the following criteria are completed:
Minimum 3 pictures: GoodwillFinds requires at least 3 pictures for each listing
Ensure the Item Specifics, condition, and price are accurately filled out. These specifics help in providing better searchability to your listings, allowing them to be viewed by more potential buyers
đĄOperational Tip: As GoodwillFinds has scheduled listings, edits to active listings within Lister will update on GoodwillFinds on the same schedule as when new listings are published.
GoodwillFinds Order Fulfillment Workflow
Using Upright Link to pick orders is our recommended workflow for picking all GoodwillFinds orders. Please refer to step 3 (above) for our recommended picking profile for GoodwillFinds orders.
Related Guides
Have questions? Reach out to us at support@uprightlabs.com or via chat anytime between 9am-6pm ET, Monday to Friday