How it Works
If an item is marked as picked, partially picked, or unavailable, then you can undo that action.
Warehouse Mobile
Open the Warehouse mobile app and browse to the Pick List tab
If the all items on the WHREQ (warehouse request) have a status, then click into the Done tab and find the WHREQ you’d like to undo
If there is at least one item on the WHREQ without a status, then stay on the To Do tab and find the WHREQ you’d like to undo
After tapping into the WHREQ, tap on the Picked tab
Find the item(s) you’d like to undo and tap the Undo Pick button for each
The system will readjust the quantity in stock and change the status back from picked to Requested. If an item has already been shipped or added to an internal order, the pick cannot be undone.
***Please note that WHREQs can only be fulfilled via the Kojo Mobile App.***
If you have any additional questions or comments, please reach out directly to your CSM, or to our Support Team at support@usekojo.com