There are a few reasons why your Instagram account may become disconnected from Foam:
Facebook's Routine Reconnection: Facebook requires users to reconnect their accounts to third-party apps every 60 days. This policy is in place to protect your data and ensure that you are comfortable sharing it with a third party (in this case, Foam).
Change in Facebook Password: If you've recently changed your Facebook password, your Instagram account may become disconnected.
Updated Facebook Permissions or Revoked Foam's Access: Any changes to your Facebook permissions or revoking Foam's access can also lead to disconnection.
Maintaining the connection between your Instagram and Foam is crucial to ensure that your most up-to-date content and metrics are readily available. If your Instagram disconnects, no worries – you'll receive an email and in-app notification reminding you to reconnect. For Talent Managers, you'll also be informed if any of your Talent's Instagram accounts have disconnected, ensuring you won't miss a beat!
It only takes a moment to reconnect! For detailed instructions, you can visit this page.