Why Reconnection Matters
Reconnecting is essential to ensure that your content and metrics on Foam are always up to date. Once you reconnect, you or your Talent Manager can use your real-time data to share with brands, win deals, and retain repeat client business.
It's worth noting that Foam is connected to the official Instagram API, so your data is always secure.
Instagram Reconnection Process
For a seamless reconnection process, we recommend using your laptop and follow these steps:
1. Log in to your Foam account.
2. You'll be directed to the Reconnect your platforms page – select Reconnect Instagram:
Alternatively, you can reconnect your Instagram via Tools >> Platform Connections >> Reconnect Instagram:
3. Click Connect:
4. A pop-up message will appear, prompting you to log in to your Facebook account. Follow the prompts, and your Instagram account will attempt to reconnect. **If no Facebook window opens, ensure no pop-up blockers are enabled.
If you are already logged into Facebook, your browser will automatically ask you to switch to your Facebook account – click Continue to reconnect your account:
5. That's it! Your Instagram should now show as connected on your screen:
Interested in understanding why disconnections occur? This article has the answers you need.
Any questions? Contact us via the chatbot!